As Production Support engineer Triage prioritize resolve end user issues and build enhancement requests.
Build new functionality in Salesforce based on business requirements to include process builder visual flows auto launched flows workflows time based workflows workflow actions email alerts email templates custom and standard objects custom and standard fields validation rules lookup filters page layouts Lighting pages Lightning apps List Views and Salesforce communities.
Build and maintain custom reports with multiple objects lookup fields and maintain folder organization with appropriate permission restrictions.
Manage Profiles Permission Sets Roles and Sharing Rules to enforce principle of least access and need to Understand private sharing model and role hierarchy access with standard objectss.
Maintain and manage data quality leveraging data quality score dashboard and Perform mass data updates using exports transformations in Excel and Data Loader Assist with migration from older systems processes into Salesforce.
A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms.
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