Responsibilities and Duties
Dealing with clients Taking appointments Target distributing among staff members Ensuring Client Satisfaction Handling team Making roaster for staff member Make sure that each staff member follows safety and hygiene protocols
Staff Hiring, Training and Supervision Assist staff members in carrying out their work especially during busy hours Inventory Management Target Monitoring Handling General Enquiries Educate Customers on the potential outcomes of each Salon Service Ensure that customers are handed over to the right staff member Take complaints and resolve customers’ issues in a polite manner Take payment in exchange of services rendered Punch in sales data into salon defined database for record keeping purposes
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