SAP BASIS-Administrator
Noida
Experience : 3-5 YEARS
Job Code : 1208347
Minimum Experience Required: 3-5 YEARS
Mandatory Skills: SAP BASIS-L3, SAP Basis Upgrade-L3
Desirable Skills: SAP BO - BusinessObjects-L2, SAP Solution Manager-L3
Language Skills: English Language-L3
Job Description:
Key skills required for the job are:
- SAP BASIS-L3,SAP Basis Upgrade-L3, (Mandatory) and SAP BO - BusinessObjects-L2,SAP Solution Manager-L3, (Optional).
- As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required.
- Ensure proper communication and quick resolution as a crisis manager.
- Plan and schedule Changes, Coordinating with different stakeholders.
- Perform RCA for Major Incidents related to his / her tower
- Follow quality / security process defined for the engagement.
- Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination
- Prepare Weekly and monthly status reports.
- Participate in business meetings with various stake holders on a need basis.
- Take corrective actions based on the customer satisfaction surveys.
- Work on the service improvement programs.
- Effort estimation/reviews on need basis for new projects.
- Training of new team members.
- Able to work on Knowledge acquisition and updates to related documents
- Minimum work experience: 3 - 5 YEARS.
- Minimum 4-7 Year Experience in SAP Basis with experience of SAP PO, BO, Solution Manager 7.2, EP, Fiori, Lumira, ECC, CRM, APO, BI Installation & Configuration.
- Database (HANA and Sybase) installation, configuration, monitoring.
- Maintaining SAP performance by planning and executing SAP tuning strategies.
- Advanced SAP systems troubleshooting experience.
- Experienced in HANA/ Sybase database management and UNIX administration.
- Monitoring of SAP Landscape, EP portals and CRM Internet sales (B2B) application through the SAP Solution Manager and other SAP recommended techniques.
- Must have excellent verbal and written communication skills.