Reliance Communications jobs - SD/A Engineer

SD/A Engineer

Reliance Communications
experience 4 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 3
Applications: 8
Openings: 1

Job Description

JC Enterprise SD&A Engineer
Function/Business Area Engineering & Technology 
Location-Chennai 1
Job Responsibilities
  • Enterprise field Service Delivery ownership and customer side device Deployment (hardware and services) for delivering Enterprise services within SLA
  • Ownership of field L2 survey, Service delivery, customer material and resources required
  • Plan & ensure all the necessary orders, teams & tools availability for Installation and commissioning.
  • Lead and document a smooth implementation, Share the progress report to all concern stakeholders.
  • I&C of the enterprise service delivery of Data / Voice links as per business requirement or customer order / Solutions agreed.
  • Handover to Operations post acceptance test procedure clearance with the customer after an end to end testing (as per ATP Document).
  • Daily activity monitoring and interaction with vendor partner teams for daily and weekly targets achievements.
  • Implementation and recording of the inventory details in the OSS process / systems.
  • Overall service delivery and deployment field activities monitoring & tracking including Coordination with the Deployment, IP team for the successful completion of the installation and commissioning of the Demarc (L2 Switch) and CPE as per need
  • Daily activity monitoring and interaction with vendor partner teams for daily and weekly targets achievements. Also Identifying gaps against various milestones to improve efficiency of teams. Facilitating field teams with all the necessary process and material support. Material Forecasting ( CPE / L2 Switch ),short shipments & relevant mitigation plan. Preparation of reports for weekly reviews. 
  • Education Requirement 
  • Degree/Diploma (Electronic & Communication, ElE, IT , CSE and Instrumentation),MBA preferred 
  • Experience Requirement 6
  • 18 Months Post-qualification experience in delivering field services in network projects. Should have handled service delivery for enterprise customers / network implementation in telecom service Provider environment. Skills & Competencies A. Core RIL Competencies i) Customer Focus ii) Communication iii) Managing Ambiguity iv) Detail Orientation v) Entrepreneurial Mindset B. Business / Function-specific Competencies (Technical /Functional) i) Project Management ii) Telcom Network solution for enterprise customers 

  • Job Particulars

    Role Engineer
    Who can applyExperienced (4 Years)
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id368922
    StateTamil Nadu
    Country India

    About Company

    Reliance Communications
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