Directs security personnel operations according to established policies and procedures. Investigates incident reports, thefts, accidents and any other unusual reported or observed occurrences and completes all required documentation and reports reflecting security activities. Develops and maintains Security Department policies and procedures. Receives, evaluates and supervises requests for special Security services. Plans staffing levels and assignments. Ensures appropriate security response to emergencies or unusual occurrences and ensures required internal/external notifications are made as appropriate. Provides initial and refresher training to security personnel on policies and procedures, security operations, and emergency response.