GT Informatics jobs - Seller Relationship Management

GT Informatics was launched in the year 2006 with a mere count of 8 employees to cater to the growing need for quality back-office support at a reasonable cost and is now proud of clientele spanning across Europe. We started offering services to one of U.K's leading restaurant guides and in a short span of time, we have grown in all aspects of the business. We are now fully established as one of the most competitive players offering solutions & services in the area of technology, consulting, training & automation. We seek to create meaningful, long-lasting partnerships with our clients and believe in complete customer satisfaction. What motivates us is, happy customers while creating a balanced and healthy competitive environment. Our comprehensive range of services is designed with a focus on quality, increased productivity, flexibility, and cost-effectiveness resulting in a high degree of client satisfaction.

Selected intern's day-to-day responsibilities include:

1. Provide troubleshooting assistance for customer orders, account statuses, and relevant problems
2. Provide data and guides to help the sales team
3. Develop and monitor performance indicators
4. Manage sales tracking tools and report on important information
5. Keep a record of sales trends
6. Liaise with account managers to learn and then develop specific sales strategies
7. Stay up-to-date with new product and feature launches of the organization and ensure the sales team is on board
8. Review pending orders and specific customers requests to ensure excellent customer service and customer experience
9. Suggest sales process improvements

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