Senior Administrator Others
Department: All Departments
Open Positions: 6
Skills Required: Technical | Microsoft
Location: BANGALORE
Desirable Skills: Technical | Microsoft
Years Of Exp: 4 to 10 Years
Designation: Senior Administrator Others
Job Description of Apple L1 Support MAC:
- Hands on experience in Macintosh Operating systems.
- Ability to analyze the issues and provide solutions for all Apple Devices.
- Experience in troubleshooting with Mac System Preferences and Disk Utility.
- Understanding of MacOS in large enterprise network.
- Work with security compliance team to assure Mac machines are compliant and secure
- User ID creation, Printer configure, file sharing, and its remote managements.
- Should be able to identify, analyze, troubleshoot and repair technical issues.
- Continues learning on windows and old mac operating systems.
- MacOS imaging/software packages as well as create, manage and secure enterprise ready.
- Should have experience in professionals configure, maintain Mac systems, their peripherals and hardware.
- Ability to take Time machine backups of Apple/Macintosh equipment, besides computers with other operating systems such as windows and Linux.
- Familiar with Apple Remote Support Technology, Apple Screen Sharing, MS Office for Mac, archive, import/export mails from PST to OLM and imaging solutions.
- Should have hands on experience on Apple mails/Outlook and communicators.
- Handle password issue pertaining to Keychain access and network utility.
- Experience on File vault and privacy setting on Apple systems.
- Ability to handle escalations and should be able to work in shifts.