Dharma IT Solutions Pvt Ltd jobs - Senior AR Caller

• AR Caller & Analyst is a person who calls insurance companies about unpaid claims and tries to resolve the reason the claim is unpaid. 

Key Roles and Responsibilities are as follows:

• Responsible for calling insurance companies (in US) on behalf of Doctors/Physicians and follow up on outstanding Accounts Receivable
• To prioritize the pending claims for calling from the ageing basket
• Should be able to convince the claims company (payers) for payment of their outstanding claims
• To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
• To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA Compliance
• Escalate difficult collection situations to management in a timely manner.
• Should have basic knowledge of the entire Revenue Cycle Management (RCM)
• Sound knowledge of U.S. healthcare domain (provider side) methods for improvement on the same.