s

Senior Executive Customer Care

Aldrich Research Services
Experience : 1 to 5 Years
Education : 12th Pass (HSE)
Location : Hyderabad
Per Month: Rs. 10,000 - Rs. 12,000
Posted on 24 Jan 20
Job is expired
Job DescriptionLast Date 24 Feb 20
  • 1-5 years Customer Experience
  • Excellent communication skills (Verbal & Written)
  • Technical support & troubleshooting experience
  • Technically Savvy (Aptitude to learn new technologies quickly)
  • Experience in Chat, Email and Voice process
  • Assoc.

Degree (or combination of school and experience). Qualifications: Other skills you should be able to show off from Day 1!

  • Technology Degree or Certifications
  • Quality Focus
  • Team Player
  • Problem Solver
  • Self-Starter
  • Multi-tasking (Ability to speak with a customer on the phone while simultaneously responding to incoming chat messages from another customer)
  • Proven Phone Skills
  • Proficiency in writing emails (proper grammar, spelling, and tone)
  • Proven ability to analyzing information to solve problems, make recommendations and add value
  • Ability to prioritize and complete tasks in a quick efficient manner
Job Type : Full Time
Interview Type : Face to Face Interview
SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.