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Airtel X Labs jobs - Senior Executive

Senior Executive

Airtel X Labs
location
Gurgaon
experience 3 to 4 Years
salary Salary not disclosed
qualification
Any Graduate
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Posted: 4 Years ago
Views: 2
Applications: 6
Openings: 1

Job Description

Senior Executive
3 - 12 years-gurgaon

Job Responsibilities :

1.      Daily customer reporting plan wise – bundle, SP and others
2.      Tracking recharge behaviour, tertiary and recharging customers against expiry
3.      Tracking customer Continuity on bundle and smart pack plan device wise, circle wise, MRP wise
4.      Monthly subscriber addition report plan wise, engagement wise
5.      Grid automation report individually with each circle highlighting overall business health and CLM grid performance
6.      Analysing customer usage and movement from one plan to other
7.      Customer segmentation basis usage, AON, continuity, average recharging value
8.      Dormant customer behaviour and upgrades on bundle and smart pack
9.      Analysing Customer churn behaviour device wise, AON wise, pack wise and help predicting likely churn
10.  MNP performance
11.  Grid segmentation
12.  Daily grid base validation

Job Particulars

Role HR
EducationAny Graduate
Who can applyExperienced (3 to 4 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id339777
StateHaryana
Country India

About Company

The Growth team at Airtel X Labs drives user retention, acquisitions, and revenue by optimizing Airtel’s products and inventing high-impact marketing channels. For example, the growth team built the Airtel Online Store to enable customers to buy premium devices with instant credit verification and approval, and secure plans -- all under a few clicks. The team also spearheads the end-to-end homes platform and smart API platform.

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