Senior executive jobs in HyderabadBangaloreMumbai at Furlenco

Hello Everyone,

FURLENCO IS HIRING !!!

Job Location - GURUGRAM - BANGALORE - MUMBAI - PUNE - HYDERABAD - CHANDIGARH

Role & JD -Relationship Executive

Responsibilities-

Handling the assigned activities and updating them in the System Application.
Follow up with Customers after scheduling till activity completion. End-to-end handling.
Post delivery service coordination with customers in
Coordination with other teams to resolve the customer concerns and to avoid any kind of escalation.
Coordination with the Warehouse team regarding the vehicle dispatch and Quality assurance.
Preparing the vehicle route plan and ensuring that vehicle volume is utilized properly.
Assisting the on-ground team in completing the assigned task as per plan.
Need to ensure that products are packed well and loaded properly while pickup and Barcodes are pasted on all the products.
Monitor and control the cost which is getting incurred during the activities.
Achieve the desired target in terms of Upsell revenue and Reviews on Social media platforms.

Requirement.

Min 1 year experience in customer coordination.
Exceptional active listening, verbal and written communication skills.
Flexible, fast learner, Innovative, and out of box thinker who makes things happen.
Ability to perform under pressure.
Ability to plan and execute strategically.
Ability to multitask, set priorities and manage time effectively.
Ability to work remotely with minimal supervision.
Profound computer knowledge of spreadsheets, MS excel, and the internet.
Must be ready to travel within city limits.

Furlenco is a different furniture company. We enable the urban Indian to live better today in their homes, by giving them award-winning furniture and home decor on rent. All of our furniture is designed in-house by experts. Our furniture is inspired by the Indian urban user and how they live in their homes. Our designs are user-led and inspired by their evolving needs and growing lifestyle. We don’t just give furniture. We provide decor, accessories and appliances as well. So, with a simple click, one can furnish their entire home, room or corner without traversing multiple stores or websites at a fraction of the time, effort and cost. All decor that we provide is brand new, and never reused for hygiene reasons. Think of Furlenco as a furniture concierge service. It comes with a host of complimentary benefits like swapping of furniture when needs change, relocation across cities, pausing of subscriptions and deep cleaning services as a part of the subscription. We operate our services in Bengaluru, Mumbai, Pune, Delhi-NCR, Hyderabad and Chennai. We are headquartered in Bengaluru, India.