Senior Manager - Collections jobs in Hyderabad at Genpact

Senior Manager - Collections

Hyderabad, India

Responsibilities

Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning,
Utilization and Scheduling, productivity per person, Monitoring, Time management, SU, SOW, BCP, Reports, Dashboards, other deliverables as required
Implementing short/long term plans for achievement of process objectives.
Driving Continuous Improvement Initiatives
Develop and implement measurement systems and provide insightful analytics around the metrics.
Deep technical expertise and data orientation in Controllership, Management Information System and Service Delivery
Communicate with the customer on a regular basis to discuss operational issues and CTQ delivery, Raise issues proactively & build relationship, Understand customer issues proactively, fix to get the Set goals for the team and communicate goals on a regular basis
Coach & mentor people – Motivating team with excellent people touch
Productivity and Process Transformation commitment and upstream improvement opportunities using Lean Six Sigma.

Qualifications we seek in you

Minimum qualifications

Graduate (with any discipline)

Preferred Qualifications

MBA Preferred
Relevant experience in Inbound customer service
Banking background in cards and retail banking will be an added advantage
Excellent interpersonal & Management skill
Ability to work & communicate with people across organizational unit
Excellent analytical skills with ability to problem solving

Genpact recruiting Senior Manager - Collections Experienced(1 to 4 Years) candidates candidates nearby Hyderabad,.Genpact vacancies for Senior Manager - Collections is recruited through Written-test, Face to Face Interview etc.
Genpact Company recruits a lot of Experienced(1 to 4 Years) candidates candidates every year based on the skills. The candidates with BBA/BBM, MBA/PGDM, Any Graduate are selected to full fill the vacancies in HR job field. The candidates nearby Hyderabad, can apply for Senior Manager - Collections position in Genpact. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Genpact recruitment, candidates are mostly chosen for the department of HR . To learn more about the current jobs and other details, it is better to go through official site of Genpact and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Genpact and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Genpact and near your city and get a secured career.

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