±Managing
service and spare operations/promotion ensuring accomplishment of set business
targets and boosting Service Reporting & Spares Sale.
±Overseeing
the preparation of MIS on a periodical basis and providing information about
the progress in the field to the top management
±Imparting
training to Territory Manager on technical aspects & softer issues.
±To
ensure timely resolution of complaints & legal cases and in turn ensure
customer satisfaction and delight. Implementation of systems in the dealerships
as per Hero Honda standards, to enhance Service Quality.
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