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Senior Manager Information Technology

For a client of TeamLease Services Ltd
11,00,000 - 15,00,000 Per Year
Job is expired
Posted on 15 Nov 18
Job DescriptionLast Date 14 Jan 19


Job Description - Senior Manager - Enterprise Infrastructure Monitoring SME (180001MW)

Job Description 

Senior Manager - Enterprise Infrastructure Monitoring SME - (180001MW)



Technical expertise in Enterprise Infrastructure Monitoring domain. Enterprise Infrastructure Monitoring SME would be responsible for monitoring all IT infrastructure components ensuring high quality alerts and notifications are delivered timely. SME would be also responsible for the development and implementation of Monitoring Infrastructure services through a deep understanding of requirements for different infrastructure components, to act as subject matter expert on creation of design, configuration, integration, testing, implementation, and work documentation. Partners with Architect teams to develop and apply monitoring best practices across different enterprise ecosystems.


Essential Responsibilities


  • SME within the organization for Enterprise Infrastructure Monitoring domain.
  • Interacts with all internal IT teams to understand the existing infra/application setups and develop solutions to meet the monitoring needs.
  • Creates and measures capacity plans and tests current\new monitoring products and services.
  • Researches recommendations or solutions for monitoring, improvements and strategies to ensure a stable, available monitoring environment.
  • Develops and ensures monitoring documentation, i.e., design and environment specifications, user and technical manuals and process\methodology documentation.
  • Provides specific, relevant reporting to process stakeholders in support of root cause analysis, risk and event mitigation and elimination, and automation.
  • Mentors and provides training to Enterprise Monitoring staff, IT functional and support personnel, and business end-users.
  • Responsible for daily troubleshooting, support and maintenance of enterprise monitoring systems.
  • Interest and willingness to cross train across variety of monitoring tools used within the organization.
  • To maintain and improve the standards within the Monitoring group and to evangelize good practice.
  • Implement process and policies for Monitoring System asset management, including maintenance of System component inventory and related documentation
  • Lead the negotiations from technical team for all Monitoring infrastructure procurement including support renewals.
  • Assist with business continuity and disaster recovery services pertaining to Monitoring ecosystem.
  • Lead change, incident and problem management for monitoring domain including creating change requests, incident Reports and Root Cause Analysis (RCA) reports.
  • Have good understanding of Infra technologies e.g. Compute, Storage, Virtualization, Backup, Network, IT Security.





  • Experience of working with cloud infrastructure environments.
  • Experience with Orchestration Software and monitoring automation improvements.
  • Experience with python scripting, Puppet, ansible and chef.
  • Proficiency in design, implementation and support of monitoring tools in a complex, multi-platform environment.
  • Hands on experience with industry standard OS – including, but not limited to, Unix, RedHat Enterprise Linux, SUSE, AIX, ESX/ESXi, and Windows.
  • Hands on experience on a diverse range of monitoring suites and tools, including, but not limited to: Splunk, HP OMi, HP OML, Dynatrace, Sitescope, New Relic, Nagios, Solarwind, OneView and SCOM.
  • Ability to aid with design, maintenance, and improvements to enterprise level solutions.
  • Excellent Communication, Interpersonal, Presentation and Team Management Skills
  • Strong verbal and written communication skills with both business and technical areas
  • Engineering with BE /B Tech. in Computer Science/IT
  • Candidate should have 6+ years of technical experience in Enterprise monitoring domain and min 3 yrs. as Project/Operations Manager for implementation and operations of enterprise infrastructure monitoring solution.
  • ITIL certified.
  • Technology Certifications – RHCSA, VCP, MCSE, CCNA


Primary Location

: India

Work Locations

Gurgaon (DLF T-C) IN 

DLF Cyber City, Tower C, Block 2, Building 3 DLF Infinity Towers

 Gurgaon 122002


: SBI Card Job


: Information Technology


Job Posting

: 15-10-18, 6:05:35 PM


: Jyotsna Kaul Ganju

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