Senior Manager -
Enterprise Infrastructure Monitoring SME - (180001MW) Description Technical
expertise in Enterprise Infrastructure Monitoring domain. Enterprise
Infrastructure Monitoring SME would be responsible for monitoring all IT
infrastructure components ensuring high quality alerts and notifications are
delivered timely. SME would be also responsible for the development and
implementation of Monitoring Infrastructure services through a deep
understanding of requirements for different infrastructure components, to act
as subject matter expert on creation of design, configuration, integration,
testing, implementation, and work documentation. Partners with Architect
teams to develop and apply monitoring best practices across different
enterprise ecosystems. Essential
Responsibilities - SME within the
organization for Enterprise Infrastructure Monitoring domain.
- Interacts with all
internal IT teams to understand the existing infra/application setups
and develop solutions to meet the monitoring needs.
- Creates and measures
capacity plans and tests current\new monitoring products and services.
- Researches
recommendations or solutions for monitoring, improvements and strategies
to ensure a stable, available monitoring environment.
- Develops and ensures
monitoring documentation, i.e., design and environment specifications,
user and technical manuals and process\methodology documentation.
- Provides specific,
relevant reporting to process stakeholders in support of root cause
analysis, risk and event mitigation and elimination, and automation.
- Mentors and provides
training to Enterprise Monitoring staff, IT functional and support
personnel, and business end-users.
- Responsible for daily
troubleshooting, support and maintenance of enterprise monitoring
systems.
- Interest and willingness
to cross train across variety of monitoring tools used within the
organization.
- To maintain and improve
the standards within the Monitoring group and to evangelize good
practice.
- Implement process and
policies for Monitoring System asset management, including maintenance
of System component inventory and related documentation
- Lead the negotiations
from technical team for all Monitoring infrastructure procurement
including support renewals.
- Assist with business
continuity and disaster recovery services pertaining to Monitoring
ecosystem.
- Lead change, incident
and problem management for monitoring domain including creating change
requests, incident Reports and Root Cause Analysis (RCA) reports.
- Have good understanding
of Infra technologies e.g. Compute, Storage, Virtualization, Backup,
Network, IT Security.
Qualifications Qualifications - Experience of working with cloud infrastructure
environments.
- Experience with Orchestration Software and monitoring
automation improvements.
- Experience with python scripting, Puppet, ansible and
chef.
- Proficiency in design, implementation and support of
monitoring tools in a complex, multi-platform environment.
- Hands on experience with industry standard OS –
including, but not limited to, Unix, RedHat Enterprise Linux, SUSE, AIX,
ESX/ESXi, and Windows.
- Hands on experience on a diverse range of monitoring
suites and tools, including, but not limited to: Splunk, HP OMi, HP OML,
Dynatrace, Sitescope, New Relic, Nagios, Solarwind, OneView and SCOM.
- Ability to aid with design, maintenance, and
improvements to enterprise level solutions.
- Excellent Communication, Interpersonal, Presentation
and Team Management Skills
- Strong verbal and written communication skills with
both business and technical areas
- Engineering with BE /B Tech. in Computer Science/IT
- Candidate should have 6+ years of technical
experience in Enterprise monitoring domain and min 3 yrs. as
Project/Operations Manager for implementation and operations of
enterprise infrastructure monitoring solution.
- ITIL certified.
- Technology Certifications – RHCSA, VCP, MCSE, CCNA
Primary Location : India Work Locations : Gurgaon (DLF T-C)
IN DLF Cyber City,
Tower C, Block 2, Building 3 DLF Infinity Towers Gurgaon 122002 Job : SBI Card Job Organization : Information
Technology Regular Job Posting : 15-10-18, 6:05:35
PM Recruiter : Jyotsna Kaul
Ganju |