Job Description:
Collections as per targets attached. Biometric, smart card collections and collections of Cross sell products |
Provide the required customer support , timely and accurate collections |
Adhere to process of collections and ensure zero OD |
Responsible for managing the Collections, maintain/minimize the PAR account. Conducting periodic reviews and recommending collection settlements & also managing collection legal cases and collection agencies for recoveries. |
Responsible for managing the collections & maintain 100% collections, also minimize the PAR |
Conduct periodic reviews with field team working out strategy to improve productivity, recommending collection settlements to track legal cases for logical closures and maximize recoveries |
Collections as per targets defined |
Smart card collections and collections of cross sell products |
Adhere to process of collections and ensure zero OD |
Responsible for cash collections / operations / liquidation, cash pick-up, cash delivery, compliance to policies and guidelines with respect to cash |
Ensure timely & accurate cash logistics services and & maintain good collection relations with Clients |
Queries & complaints resolution, internal process and controls, timely reporting to reporting officer |
Maintaining MIS |
Follow-up with customers for their overdue amounts, while adhering to internal and External guidelines on COC are Maintained at all times |
Responsible for improvement of Late bucket delinquency |
Ensure feedback through handoff of previous bucket cases and escalate variance if any |
To do reconciliation of payments and ensure timely deposition of cash payment in the system. |
To comply with the process ,procedures as defined and ensure its effective implementation at all times |
To maintain relationship with customer for the overdue payments. Handle and resolve customer queries effectively |
To achieve the monthly targets (KPI targets to be communicated time to time) |
To provide daily feedback to the supervisors and escalate problematic cases and initiation of legal |
To support the business on data quality management i.e. improving the quality of customer information available thru timely feedback |
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.