Senior Payroll Specialist
Gurgaon, HR (853032)
Preferred Qualification: Working knowledge of the Human Capital process
Primary Responsibilities:
- Prepare verification of employment letters and wage requests from various entities
- Partner with 3rd Party vendors to analyze and assist with leave of absence and unemployment related inquires
- Research and resolve complex issues while working directly with affected employees and contractors
- Develop communications to inform and update employees on their requests
- Process data entry and correction of data in Global Self Service PeopleSoft environment
- Ensure accuracy in Time and Labor processes as well as accuracy in data entry in PeopleSoft processes across the organization
- Partner with other departments to analyze and assist with accurate processing of data manual input, data corrections, data updates and related inquires
- Provide subject matter expertise and assist in the implementation of new internal processes and technology enhancements
- Assist in developing standardized tools, templates, and processes across the HR Operations team
- Mentor others
- Act as a resource for others
- Coordinate others' activities
Required Qualifications:
- BA/BS/B.Com or equivalent
- Previous experience in similar Human Capital role (HR/Payroll Operations Specialist)
- Experience with US business with good understanding of USA policies and regulations
- PeopleSoft experience, including Correct History/Correction experience
- Knowledge of USA company policies and USA regulations
- Strong knowledge of HR Operations - USA end-to-end (HR HelpDesk, ServiceNow, PeopleSoft, PeopleSoft Time and Labor, MS Excel, MS Word, etc.)
- Understand other HC department roles and ability to partner with them in resolving issues
- Excellent verbal and written communication skills including experience documenting procedures
- Attention to detail
- Personal accountability of tasks due and issues resolved
- Ability to research and analyze data and recognize specific opportunities for improvement
- Ability to learn new systems/applications
- Ability to meet strict deadlines
- Ability to research and analyze data to resolve issues; often work directly with affected employees
- Ability to understand downstream effects of correcting history and employee records
- Ability to meet strict deadlines in a time-sensitive environment
- Ability to work independently and as part of a team
- Ability to know when to escalate issues to management to prevent future issues from occurring
- Ability to question/analyze requests to ensure the issue is resolved correctly
- Ability to work overtime when required
- Ability to work shifts (shifts to be coordinated with USA and India management)
1 to 4 Years 
Salary not disclosed 
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