IBM jobs - Senior Practitioner - CRM Delivery

Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Your Role and Responsibilities
As Delivery Practitioner, you are responsible for Transaction processing/Data Entry/Insurance Verification for clients in the Outsourcing Industry. You should be flexible to work in shifts.

If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Responsibilities

• Handle queries through calls and Email follow-ups
• Handle data effectively
• Ensure client Service Level Agreements (SLA) and timelines are met.

Required Technical and Professional Expertise

• Graduate in any discipline or Equivalent (10+2+3) with minimum 2-3 years work experience in healthcare domain
• Basic knowledge of healthcare domain
• Good Communication Skills with fluency
• Ability to work under pressure situations

Preferred Technical and Professional Expertise

• Proficient in MS office applications
• Patient/Payor Authorization knowledge/experience will be preferred
• Experience in handling queries via calls and emails is highly desired
• Ambitious individual who can work under direction towards agreed targets/goals.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

We wish you great success in your career and encourage you to bring your best self to work with IBM.