Senior Relationship Manager-2
Job Description :
- Own & deliver on a part of business targets for a particular geography
- Own a defined chunk of the customer journey and ensure customer delight through our conversations in that chunk
- Be the Personal Gold Loan Adviser to our customers and ensure their needs are met in a time bound manner
- Be the face of Rupeek to the customers and ensure high customer engagement, satisfaction and retention
- Adapt to new customer situations seamlessly and anticipate new kinds of queries from the customer to improve the processes
Benefits :
- Earn up to Rs. 30000 per month with incentives
- Day shift
- Quick growth - get chance to become TL in 6 months
Experience : Experience of 6 months to 1 year in telephonic sales/support at a premier call center setup
UG
Qualifications :
- Excellent communication skills: super fluent in English and Kannada
- Excellent comprehension: Listen - Understand - Analyse - Respond
- Good typing skills and basic computer knowledge
- Amicable personality; must be a delight to talk to
- Must be customer-focused and sales oriented
- Must be passionate about the job, willing to put in extra effort whenever required
Work Location : Bangalore