Senior Representative

Ntt Data
Experience : 0 to 3 Years
Education : BA, BBA/BBM, BCA
Location : Chennai
Per Month: Rs. 12,000 - Rs. 18,000
Posted on 07 Dec 19
Job is expired
Job DescriptionLast Date 07 Jan 20

->Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

->Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.

->Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid medical insurance claims.

->Analyzing medical insurance claims for quality resolution.

->Resolving complex situations following pre-established guidelines.

->Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

->Organizing and completing tasks according to assigned priorities.

Requirements for this role include

->Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.

->University degree or equivalent that required 3+ years of formal studies of the English language.

Job Type : Full Time
Interview Type : Face to Face Interview
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