IntroductionYour Role and ResponsibilitiesYou and IBM IndiaIBM's Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever.We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award 'Best Employer of People with Disabilities' and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace — We advocate for fairness and equality as everyone is, and always has been, welcome at IBM.Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry.Business Unit IntroductionOur IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure. Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services.Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation.How we’ll help you grow:- You’ll have access to all the technical and management training courses to grow your expertise.
- You’ll learn directly from experts in the field; our team leads love to mentor.
- You have the opportunity to work in many different areas to resolve really excites you.
Your day in the role will include...- Create, modify and tune the SIEM rules to adjust the specifications of alerts and incidents.
- Work with the customer designated personnel to provide continual correlation rule tuning, incident classification and prioritization recommendations.
- Report query adjustments, and various other SIEM configuration activities.
- Assist customers to fully optimize the SIEM system capabilities as well as the audit and logging features of the event log sources.
- Work closely with the assigned Managed Services SIEM resources to ensure client's customized solution is functioning optimally and continuously tuned to the client's needs.
- Collaborate with a variety of customers in a polite, positive and professional manner.
- Resolve problems related to Network, Device, Policy, connectivity issues etc.
Culture
IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.