Senior Software Development Engineer - LiveOps jobs in Bangalore at Hotstar

Senior Software Development Engineer - LiveOps

BANGALORE/MUMBAI/ GURGAON

ENGINEERING – VIDEOFULL TIME

Your Key Responsibilities:

Evaluating various types of problematic media files and responding to external partners with solutions
Providing technical support to Fulfillment Partners during onboarding & delivery
Educating various internal teams on technical specifications for Video, Audio, and Subtitles
Working with internal Engineering teams to maintain understanding and proficiency of Hotstar systems
Provide discovery and analysis of Fulfillment Partner workflows to collaboratively achieve metrics-based improvements
Lead support efforts with our ticketing platform, be the primary contributor to our Partner Help Center, conduct partner performance analysis

What to Bring:

Strong desire to lead the investigation and troubleshooting of media related issues for Hotstar
Passion for teaching & collaboration; being able to distill technical details down to relatable terms and definitions
Ability to communicate and interact with vendors on a global level and frame projects with sensitivity to cultural diversity and industrial variation
History of being the go-to technical problem solver for a group preparing or receiving media
Working experience with ProRes, IMF, TTML, Lambda CAP, WAV, and other common OTT file formats
Extensive understanding of video encoding, subtitling, and QC workflows with an ability to quickly analyze and reconcile problematic files and suggest fixes or alternative workflows
Ability to thrive in a culture based on feedback, innovation, and constant change

Hotstar is an online video streaming platform owned by Novi Digital Entertainment Private Limited, a wholly owned subsidiary of Star India Private Limited. Hotstar currently offers over 100,000 hours of TV content and movies across 9 languages, and every major sport covered live. Highly evolved video streaming technology and a high attention to quality of experience across devices and platforms, make Hotstar the most complete video destination for Over The Top (OTT) video consumers.