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Senior Technical Specialist
For a client of TeamLease Services Ltd
3 to 10 Years
3,00,000 - 10,00,000
Posted on 08 Nov 17
Job DescriptionLast Date 31 Dec 18
Good in System engineering, designing and designing solution based on Business needs• Experience of working to defined service level commitments• Incident, Change and Problem management• Knowledge management (KEDB)• Documentation and Reporting• Implement/deployment the setup as per the agreed solutionSupporting Escalated cases/incidentsDesign solution for IPT IPCC (Express) transformation on Cisco.Reviewing of KEDB, providing support enhancing knowledge of team by doing KT sessions.Supporting operational project, complex change kind of activity.Ordering provisioning the BOM based on the solution designBuild complete transformation Plan to roll out IPT related applicationBuild the complete HLD LLDProvide support to client of the transformed setup till the time it's get moved completely to OperationExcellent in administration, troubleshooting and support (L2)Ensure Service Delivery as per agreed SOW / SLAParticipate in Change management , assess Risk and Impact.

Job Type

Interview Type

Face to Face Interview

Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more
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