Good Communication skills
Good Convincing skill
Should have good coordination
Need to contact the customer for Payment collections
Need have good quality of communication
Should not violate the COC of Customer
Job type- On Roll
General shift
Responsibilities:
Leadership and Supervision:
Supervise and lead a team of telecallers to achieve sales targets and objectives.
Provide guidance, coaching, and training to junior telecallers to enhance their performance.
Customer Engagement:
Make outbound calls to potential customers, promoting products or services.
Handle escalated customer queries or issues, ensuring satisfactory resolutions.
Lead Generation:
Oversee the team's efforts in identifying and qualifying potential leads through effective questioning and conversation.
Sales Strategy:
Develop and implement effective sales strategies to maximize conversions and revenue.
Collaborate with the sales and marketing teams to align telemarketing efforts with overall business objectives.
Data Analysis:
Analyze call data and performance metrics to identify trends and areas for improvement.
Utilize insights to optimize calling scripts, approaches, and strategies.
Training and Development:
Conduct training sessions for team members to enhance their product knowledge, communication skills, and sales techniques.
Implement ongoing coaching and development programs to improve team performance.
Reporting:
Generate and analyze reports on team performance, providing regular updates to management.
Track and report on key performance indicators (KPIs) and other relevant metrics.
Quality Assurance:
Implement quality assurance measures to ensure compliance with scripts, ethical practices, and company policies.
Monitor and evaluate calls for adherence to established standards.
Technology Utilization:
Ensure effective use of CRM tools and other technologies to streamline telecalling processes.
Stay updated on advancements in telemarketing technology and recommend improvements.
Fresher 
Salary not disclosed 
Chennai
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