Server Engineer

Zaco Computers Pvt Ltd
Experience : 2 to 4 Years
Education : Other Graduate, LLB, BVSc, CA, CS...
Location : Bangalore
Job Role : Engineer
Posted on 16 May 19
Job is expired
Job DescriptionLast Date 13 Jul 19

We have an urgent opening for the post of Server Engineer at Bangalore/ Hyderabad Location

  • Exp required: Min 2 Yrs (Experience with server Hardware replacement activity ( system board, hard drive etc)Qualification: Graduation
  • Responsibilities
  • Research and identify solutions to Server / Storage hardware issues
  • Diagnose and troubleshoot technical issues, including Test Reports and network configuration Ask customers targeted questions to quickly understand the root of the problem
  • Log reports analysis ( HP, IBM, Dell Report logs)
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals
  • Maintain relationships with clients
Job Type : Full Time
Interview Type : Written-test, Face to Face Interview, Telephonic Interview
Company Description
We offer new and pre-owned servers, storages, networking devices and their spares from all major OEMs including HP, Dell, IBM, Oracle Sun, Cisco, NetApp, EMC and a few others and all our products are fully warranted.
Job is expired
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