Service Advisor jobs in Chennai at Ms.Devraj Jethmal Holdings Pvt Ltd

Role : Service Advisor

Industry Type : Automobile

Department : Service

Employment Type : Full Time, Permanent

Location : Chennai,Tamil Nadu

Qualification : Any Graduate/Diploma

Experience : 1 - 2 Years

Desired Industry Experience : 0 - 1 year of experience from Four Wheeler Service would be added advantage.

Job description

We are looking for a personable service advisor to act as the liaison between our customers and service technicians.

The service advisors responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs and test driving cars.

Answer questions about service outcomes, schedule and book appointments, vehicle drop-off, and vehicle pick-up.

Provide customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.

Manage and oversee the dealership’s workflow and schedule.

Call customers to advise them about service changes or car pick-up times.

Maintain positive customer relationships to ensure repeat business.

DJH Renault started with a modest beginning from Hire Puchase, Real Estate, Aggregation of Lands, Properties Development and Management with advent of time diversified into automobile dealerships representing every sphere, Motorcycles, Passenger Cars, Small Commercial vehicles, LCV, MUV, HCV trucks and Busses.

Moving with time and its commitment towards a greener environment further diversified and invested on clean technology and products leading to wind energy investments, contract manufacturing, distribution and marketing of organic, Bio-organic fertilizers, micro nutrients to cater to the green revolution of our Agreteranian markets. The group is a family-owned family managed people run organization, spread over four generations.