THRIVENI CAR COMPANY PVT jobs - Service Advisor

Service Advisor

THRIVENI CAR COMPANY PVT
experience Fresher
salary 8,000 - 14,000 Per Month

Job Description

A service advisor typically works in a car dealership and is the liaison between the customer and service technicians working in the garage. They work with customers to determine problems with a vehicle and provide technicians with accurate repair descriptions.

Responsibilities and Duties

  • Receiving the customer with greeting and wishing.
  • Issue the business card without fail.
  • . Take inventory as per SAS (new systems). Hand over customer valuables / belongings by keeping in the TCCPL bags.
  • Attend customers within 15mts (Including interaction bay, road test).
  • Offer coffee tea (or) glass of water, which will increase customer good relationship.
  • If customer is waiting guide to customer lounge.
  • Ask for shuttle service for nearest drop location.
  • Give correct Estimation.
  • Give correct delivery time
  • Status updating during the time of work, this will improve confidence and trust on SA
  • All free service and minor repairs to be under customer wait & take
  • Focus wait & take customers to increase same day delivery and update the status (this will improve Good relation, image, delighted).
  • If any additional approval required take approval and enter in job card & DMS .
  • If time deviates inform customer and change in DMS , enter in Job card.
  • Inform customer 1hr before about the work status of the vehicle.
  • Check once again demanded repairs before delivery
  • Inform customer ½ hr before for the delivery after ensuring washing quality.
  • Explain the customer with Pre-invoice about the work done before billing during vehicle delivery.
  • Compulsory Road test to be done along with customer before billing.
  • Get the signature without fail wherever required.
  • Inform and educate the Internal CSI & IFC card Importance.
  • Deliver the vehicle in presence by same SA, say Happy drive (or) Happy motoring.
  • Daily 3 rd day PSF to be done regularly.
  • Daily reporting to manager with records

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Job Particulars

Role HR
Job TypeFull Time
Hiring Process Face to Face Interview

About Company

Thriveni Car Company, established in March 2013 as a Private limited company, is Salem's leading dealer of Maruti Suzuki India Ltd. Thriveni Car Company is a subsidiary of Thriveni Earth Movers (P) Ltd., which is India's leading Mine Developer and Operator.A proven track record spanning over two decades of experience, a project portfolio that testifies to the expertise and a prominent client base from the Mining and Manufacturing Industry across the world that is evidence to the Mining Excellence of Thriveni Earth Movers (P) Ltd. 
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THRIVENI CAR COMPANY PVT recruiting Service Advisor candidates nearby Salem,.THRIVENI CAR COMPANY PVT vacancies for Service Advisor is recruited through Written-test, Face to Face Interview etc.
THRIVENI CAR COMPANY PVT Company recruits a lot of candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma(Automobile,Mechanical Engineering), BE/B.Tech(Automobile Engineering,Mechanical Engineering) are selected to full fill the vacancies in HR job field. The candidates nearby Salem, can apply for Service Advisor position in THRIVENI CAR COMPANY PVT. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the THRIVENI CAR COMPANY PVT recruitment, candidates are mostly chosen for the department of HR . To learn more about the current jobs and other details, it is better to go through official site of THRIVENI CAR COMPANY PVT and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of THRIVENI CAR COMPANY PVT and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in THRIVENI CAR COMPANY PVT and near your city and get a secured career.