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Service Availability Management

IBM
Experience : 0 to 3 Years
Posted on 24 Sep 20
Job is expired
Job DescriptionLast Date 23 Nov 20

Introduction
At IBM, work is more than a job - it's a calling: To build To design To code To consult To think along with clients and sell To make markets To invent To collaborate Not just to do something better, but to attempt things you've never thought possible Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk


Your Role and Responsibilities

You and IBM India

IBM's Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice Join us and Do your Best Work Ever

We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award 'Best Employer of People with Disabilities' and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace — We advocate for fairness and equality as everyone is, and always has been, welcome at IBM
Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software In its current transformation, IBM is once again leading the reordering of the technology industry
Business Unit Introduction
Our IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services
Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation
Who you are
Individuals performing this role focus on the Availability Management for GTS Infrastructure Services Clients
They work to optimize the availability of IT infrastructure, systems and services to meet the commitments IBM has made to its clients related to availability target levels in a cost-effective manner
They use their technical and client environment knowledge to assure services and components are designed and delivered to meet their availability targets
What will you do
They provide a holistic view of the client's environment and make recommendations to improve overall service availability

  • They are responsible to develop and maintain Availability Plans which prioritizes and plans IT availability

  • They monitor IT availability levels by comparing actual levels against targets and addressing shortfalls

We, at IBM, always believe that it is extremely important to have the right person for the right job and you are a perfect fit to this strategy We want people with the ability to learn; who are ready to put good ideas into action – We wish you great success in your career and encourage you to bring your best self to work with IBM
Culture
IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status We are committed to compliance with all fair employment practices regarding citizenship and immigration status


Required Technical and Professional Expertise
  • Minimum 6 Years of experience in Service Availability Management

  • Ability to articulate standard methodologies for during implementation

  • Proven experience in risk-based systems running on Several Server platforms along with OS clustering, writing shell scripting ,partitioning and virtualization

  • Demonstrated experience in handling day-to-day Server and operating system installation, migration and break-fix support

  • Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs




Preferred Technical and Professional Expertise
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

  • Intuitive individual with an ability to manage change and proven time management

  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

  • Up-to-date technical knowledge by attending educational workshops, reviewing publications




About Business Unit
At Global Technology Services (GTS),we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network It's a unique blend of bold new ideas and client-first thinking If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, 'What else is possible?' GTS is the place for you!


Your Life @ IBM
What matters to you when you’re looking for your next career challenge? Maybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge Join us, not to do something better, but to attempt things you never thought possible Impact Inclusion Infinite Experiences Do your best work ever


About IBM
IBM’s greatest invention is the IBMer We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status

  • Service Availability Management
  • Experience : 0 to 3
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.
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