Part and Service Coordinator Jobs Opening in LIUGONG INDIA PRIVATE LIMITED at Palakkad

Key Responsibilities of a Parts and Service Coordinator:

• Customer Service:

  • Answering customer inquiries about parts, service, and repair procedures. 

  • Providing quotes for parts and services. 

  • Handling customer complaints and resolving issues efficiently. 

  • Providing regular updates to customers about the status of their orders or service appointments. 

• Parts Management:

  • Maintaining accurate inventory records of spare parts. 

  • Ordering new parts as needed. 

  • Managing backorders and ensuring timely delivery of parts. 

  • Ensuring parts are stocked and ready for purchase. 

• Service Coordination:

  • Scheduling service appointments and coordinating with service technicians. 

  • Managing the movement and upkeep of rental units. 

  • Liaising with external suppliers to ensure cost-effective and timely delivery of parts and services. 

  • Ensuring all service functions are performed within quality standards.