Service Delivery - Other Jobs Opening in Dharampal Satyapal Foods Limited at Cuttack

RSP = Route Service Partner / Delivery Service Partner at Kohler India, the role is generally part of the supply chain and delivery operations team.

Typical Responsibilities

• Coordinate product deliveries to dealers, distributors, and customers.

• Track shipments and ensure on-time delivery.

• Communicate with transporters, warehouses, and customers regarding delivery status.

• Resolve delivery issues such as delays, damages, or shortages.

• Maintain delivery records and update systems (SAP/ERP).

• Monitor logistics KPIs such as OTIF (On-Time In-Full) delivery.

• Handle customer escalations related to deliveries and dispatches.

• Work with planning, warehouse, and customer service teams to improve delivery performance.

Skills Required

• Logistics and supply chain knowledge.

• SAP/ERP experience (especially order and delivery tracking).

• Good communication and coordination skills.

• Problem-solving and customer-handling ability.

• Excel and reporting skills.