TransPerfect jobs - Service Desk Analyst

Service Desk Analyst

TransPerfect
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 2 Months ago
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Job Description

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 90+ offices has its own individual identity, and each also has its own unique rewards.

Locations: 

INTL-Pune

Description
  • Review documents in workflow and assign to the team for QC2
  • Responsible for QC and review of study documentation for Trial Master File (TMF) quality for sponsor and/or CRO studies
  • Answer Q&As in project rooms and ensure they are completed within timeline
  • Keep study specific trackers up-to-date and communicate them to the PMs
  • Attend weekly/biweekly meetings with the PMs and discuss project issues and statuses
  • Coordinate with Clinical Document Team Leads for project related queries
  • Check documents in clarification and rejection status for assigned projects
  • Review reports for clarification and rejection monthly before the reports are sent out to the client
  • Keep project mappings up-to-date, coordinate with the study leads for requirement of changes to mappings
  • Perform internal reviews of assigned eTMFs for audit readiness
  • Review internal audit reports and perform corrective actions as required
  • Assist with User Acceptance Testing during product development and release
  • Work on cross functional teams including Project Management, Business Development, Client Services, Development, and IT on the implementation and management of client projects
  • Gather and provide feedback on features and enhancements that may be needed on an ongoing basis to Development Team
  • Serve as part as the Project Team on client projects
  • Participate and become an expert in the TMF Reference Model and stay current on regulatory changes
  • Become an expert in Trial Interactive features and functionality and work with Director of Clinical Operations, Project Management, and Development to recommend new features and functionalities to improve the product and reduce manual activities
  • Take a proactive role in learning about clients’ industry, business needs and company culture, educating the Project Team, identifying new business opportunities, and providing a high level of service
  • Set and fulfill client expectations
  • Perform other special projects or duties when required
  • Complete all other tasks that are deemed appropriate for your role and assigned by your manager/ supervisor.

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Job Particulars

Job TypeInternship / Projects
Hiring Process Face to Face Interview

About Company

TransPerfect
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TransPerfect recruiting Service Desk Analyst Experienced(Fresher) candidates candidates nearby Pune,.TransPerfect vacancies for Service Desk Analyst is recruited through Written-test, Face to Face Interview etc.
TransPerfect Company recruits a lot of Experienced(Fresher) candidates candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Pune, can apply for Service Desk Analyst position in TransPerfect. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the TransPerfect recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of TransPerfect and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of TransPerfect and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in TransPerfect and near your city and get a secured career.