Service Desk Engineer

Tata Consultancy Services Limited
Experience : 2 to 3 Years
Education : BE/B.Tech
Location : Hyderabad
Job Role : Engineer
Posted on 18 Jun 19
Job is expired
Job DescriptionLast Date 17 Jul 19
Service Desk Engineer

Job Function : IT Infrastructure Services

Role: System Administrator

Desired Skills: IT IS_Service Desk | Service Desk

Desired Qualifications: Bachelor Of Engineering

Job Description:
  • Provide helpdesk support and resolve problems to the end user’s satisfaction
  • Monitor and respond quickly and effectively to requests received through the IT helpdesk
  • Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
  • Utilize and maintain the helpdesk tracking software

Good to have:
  • Install, test and configure new workstations, peripheral equipment and software
  • Report issues to the Service Desk for escalation
  • Manage PC setup and deployment for new employees using standard hardware, images and software.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
The TCS goIT Student Technology Awareness Program inspires the workforce of the future.
According to the U.S. Bureau of Labor Statistics , there will be about 4.4 million jobs that require computer science and information technology skills by 2024. Increasing demand for technology professionals is fueled by growth in mobile solutions, cloud computing, connected devices, and big data.
Job is expired
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