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Service Desk

For a client of TeamLease Services Ltd
2 to 4 Years
Job is expired
Posted on 03 Dec 18
Job DescriptionLast Date 01 Feb 19

Remote Monitoring of Network & Client End Connectivity via various NMS Tools such as

Flex master, zone director, Telnet etc.

 Access of Core Routers via telnet installed in operational client to check the network layer

status of serving access point and client end device in order to determine drop in

connectivity as well speed issues.

 Taking necessary action on complaints received from clients based on technical data


2

available from various tools and resolving the same case with support of NNOC Team in

case of network issue or field team in case of issue observed with client end connectivity by

raising a ticket in Siebel application.

 Remote configuration of routers (cisco, Dlink, Netgear, etc. & various other wireless

communication device available with clients.

Job Role

Job Type

Interview Type

Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
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