Orange jobs - Service Desk Specialist

Service Desk Specialist

Orange
experience 0 to3 Years
salary Salary not disclosed
Posted: 4 Years ago
Views:
Applications:
Openings: 1

Job Description

About The Role

To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets

About You

Any Degree or Diploma in Electronics/Computers or science required.
CCNA, CCNP
2-4 years of Industry experience, preferable service desk in a customer support in the telecommunication industry. 2 year of relevant technical experience.

Additional Information

Good network support knowledge and experience .
Service oriented, customer focused with good customer service skills .
Good networking/communications background .
Experience in one or more of the following: Network, Firewall’s / Security / Checkpoint or Web Hosting Network, LAN/WAN topologies and protocols, Server protocols, Desktop products.Cisco/Nortel Technologies, IP Telephony,Satellite, Systems/Network Management.
Good interpersonal skills .
Good time management, organizational and communication skills .
Ability to work under pressure .
Ability to deal with multiple tasks .
Proactive, self motivated and determined attitude .
Problem solving skills .
Able to cover Flexible working hours/shift patterns as and when required (24*7).



Job Particulars

Role 
Who can apply Freshers and Experienced (0 to3 Years )
Hiring Process Face to Face Interview
Employment Type Apprenticeship
Job Id 524581
State Haryana
Country India

About Company

Orange
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