· Dealing with customers to understand their needs/requirements while assisting them for the required services and maintaining customer relationship to build future prospects.
· Provided telephone diagnostic technical support of software.
· Resolved problems and provided solutions for technical and service issues.
· Providing analysis and reports regularly on lead status, quality, conversions etc.
· CRM Software Management, feeding data to the CRM, assigning data to relevant projects and campaigns and tracking the records.
· Achieve weekly as well as quarterly targets.
· Utilized troubleshooting techniques and identified products that are defective and adhered to guidelines in issuing service calls and contacts.
Respond to customer requests for product or solution information.
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.