ZNet Technologies Private Limited jobs - Service Desk Trainee

Service Desk Trainee

ZNet Technologies Private Limited
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Year ago
Views: 0
Applications: 0
Openings: 5

Job Description

Who can apply

1. are available for full time (in-office) internship

2. can start the internship between 16th Jun'22 and 21st Jul'22

3. are available for duration of 6 months

4. have relevant skills and interests

Responsibilities include:

1. Provide technical assistance to our customers and partners to resolve issues about web hosting and cloud services
2. Handle, manage and resolve technical issues (L1) that come into our technical support center via phone, chat, email, and support portal effectively
3. Collaborate across teams to identify the root cause of technical issues
4. Escalate issues to the engineering team as required with thorough details and documentation

Perks
  • Certificate


  • Certificate: Will be provided at the end of the Internship


    Job Particulars

    Role Others
    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id810963
    Job Category Others
    StateRajasthan
    Country India

    About Company

    ZNet Technologies Private Limited
    Founded in 2001, ZNet Technologies Pvt. Ltd. is an IT and cloud solutions provider to millions of customers worldwide. The business units of ZNet include ZNetLive (ICANN accredited domain & cloud solution provider) and RackNap (cloud delivery platform for datacenters and telcos). ZNet's expertise is backed by the industry's best accreditation such as the HostReview Readers' Choice Award; The Deloitte Technology Fast 500 Asia and Fast 50 India Awards for 2010 & 2011 and D&B certification; among many others.
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