Service Engineer - Intern jobs in India at Dyson Technology India Private Limited

Designation:Service Engineer - Intern

Eligibility Criteria: BE/BTech(Instrumentation, Mechanical, Electronics)

Roles and Responsibilities:

It is in the field and will require home visits for demos, installations & service. Cab will be provided by the company for commute related to business purposes.
Provide Dyson customers with technical support including the servicing/repairing of their Dyson products.
Responsible for the proper diagnosis, troubleshooting and repair of Dyson customer products to include vacuums and other products.
Manage and deliver a high-quality customer experience from the service/repair perspective.
Properly manage parts usage and inventory as required and/or directed.
Installing and demonstrating the Dyson products according to the customer’s needs and requirements.
Delivering a high-quality customer demonstration experience
Continuously building product knowledge and keeping updated on any product developments within Dyson and our competitors.
Actively building relationships with the team and the wider support channels to further the success of Dyson products
Fulfil other duties as required
Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
Fix things that need fixing
Identify problems and find solutions
Provide real time feedback to Owner Experience Team regarding technical support issues to assist team on improving customer experience and product reliability opportunities.
Capture and report any emerging product reliability and safety issues reporting.
Submit daily/weekly reports of products and customers serviced.
Ensure all process activity is communicated and Dyson service levels are understood and exercised.
Support all repair products and/or training activity through personal liaison. Ensure all process activity is communicated and Dyson service levels are understood and exercised.
Assist Owner Experience Team in investigation of escalated repair instances

Skills Required:

English Proficiency (Spoken)(Written)

Who Can Apply?

Should be available for full time (in-office) internship
Should be able to start the internship between1st Aug 2019
Should be available for the duration of 3 months
Should a localite i.e Delhi, Gurgaon, Noida and neighboring cities
Shoule be passionate more about the company and should have relevant skills and interests

Perks:

Internship Certificate
Job offer Letter
On successful conversion to a permanent employee.The candidate can expect a salary of Rs. 5 to 5 Lac/annum

Internship Duration: 3 Months

Stiphend: 35000/- Month

Working Days:The job requires 6 day work week and the candidate will be given 1 weekly off (not essentially a Saturday or a Sunday)

Hiring Process:Video Interview links will be sent to the shortlisted candidates.

Location: Noida, Gurgaon, Delhi

Dyson is a technology and engineering pioneer and currently operates in the categories of floor care, personal care, environmental control, lighting, and professional requirements.Dyson began 30 years ago with James Dyson and a handful of engineers questioning everyday products, thinking differently and making them better.