EODDLEY MEDICALS PVT jobs - Service Engineer

Service Engineer

EODDLEY MEDICALS PVT
experience 0.5 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 5
Applications: 10
Openings: 3

Job Description

Service Engineer Job Purpose

Manages service department customer service interactions, reports, and repairs. Provides the highest level of customer service with a sales-minded attitude while developing lasting customer relationships.

Service Engineer Job Duties
  • Displays extensive working knowledge of industry standards and practices, including product details and company services offered
  • Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally
  • Assists with or performs administrative tasks
  • Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations
  • Sets up and maintains service desk, including managing service desk team members and evaluating desk efficiency
  • Resolves service desk problems and improves current service desk methods to increase productivity and customer service
  • Monitors department issues and client complaints to define patterns and work to lessen those recurring issues
  • Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly
Service Engineer Skills and Qualifications

Previous Service Experience, Comprehensive Industry Knowledge, Management Experience, Strong Customer-Facing Skills, Strong Written and Verbal Communication, Self-Motivated, Troubleshooting, Creative Problem-Solving.


Job Particulars

Role Mechanic
Who can applyExperienced (0.5 to 3 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id512935
Locality Address BTM , Electronic City , Hebbal , Padmanabha Nagar, Bangalore-Others
StateKarnataka
Country India

About Company

Eoddley Medicals Private Limited professionally managed ISO 9001 -2015 Certified company based at Bangalore with strong presence in South India. The company is created to serve the medical profession with affordable world class health care products with a mission to achieve standardization of quality and confirm to international standards. We are the channel partners for leading researchers and manufacturers, Partnering in achieving good health, ensuring a secured network of medical care with expertise and commitment, focused on providing quality products & customer satisfaction.
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