Service Engineer jobs in Ghaziabad at Thermodyne Engineering Systems

Responsibilities and Duties

The objective of customer service is typically to interact with the customers in order to answer queries related to the boiler, resolve support issues, solved technical problems, and rapport with customers to nurture relationships.
Understand the customer ‘s problem and resolve it ASAP
Coordinate with the customer regarding follow-ups the visits.
Customer Satisfaction through timely service.
Prepare detailed reports on all the work done on each assignment
Conduct safety checks on all the machines for the workers working on them
Provide on-site installation, validation and commissioning of instruments
Perform hands-on on-site troubleshooting, service and repairs
Provide satisfactory technical support to customers at their location
Provide on-site training to the customers
Coordinate with service team about regarding their inspection, installation and commissioning report, site inspection, site status
Develop Service technical documentation
Timely complete and submit all required paperwork
Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
Misc. other duties commensurate with the capabilities of a Field Service Engineer
Qualifications and Skills
Minimum Educational Qualification Required:
B-Tech (Mechanical),experienced will be preferred
Minimum Experience Required :
Minimum 2-3 years of equivalent experience

We are Thermodyne Boilers, Steam Boiler Manufacturer, is one of the top 10 Industrial Steam Boiler Manufacturing Company in India. Thermodyne has expertise in manufacturing ☆ Baby Boilers, Small Boilers, Thermic Fluid Heaters, Air Heaters, Hot Water Boilers and Waste Heat Recovery systems in India. Our Thermal Energy and ☆ Boiler Consultants are expert in Thermal Energy savings. Our Boiler and Thermal Power House and Boiler Plant Consultancy Services are popular among steam processing companies and thermal power companies in India and Other Countries around the globe.☆ Being One of the Top 10 Boiler Manufacturer, we have responsibility to deliver and manufacture Top Steam Boilers for Our Clients.☆Contact our sales team for custom Steam Boilers.'