Service Engineer

Thermodyne Engineering Systems
Experience : 2 to 3 Years
Education : Diploma, BE/B.Tech
Location : Ghaziabad
Monthly Salary : Rs. 12,000 - Rs. 20,000
Job Role : Mechanic
Posted on 25 Jun 19
Job DescriptionLast Date 24 Aug 19
Responsibilities and Duties
  • The objective of customer service is typically to interact with the customers in order to answer queries related to the boiler, resolve support issues, solved technical problems, and rapport with customers to nurture relationships.
  • Understand the customer ‘s problem and resolve it ASAP
  • Coordinate with the customer regarding follow-ups the visits.
  • Customer Satisfaction through timely service.
  • Prepare detailed reports on all the work done on each assignment
  • Conduct safety checks on all the machines for the workers working on them
  • Provide on-site installation, validation and commissioning of instruments
  • Perform hands-on on-site troubleshooting, service and repairs
  • Provide satisfactory technical support to customers at their location
  • Provide on-site training to the customers
  • Coordinate with service team about regarding their inspection, installation and commissioning report, site inspection, site status
  • Develop Service technical documentation
  • Timely complete and submit all required paperwork
  • Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
  • Misc. other duties commensurate with the capabilities of a Field Service Engineer
  • Qualifications and Skills
  • Minimum Educational Qualification Required:
  • B-Tech (Mechanical),experienced will be preferred
  • Minimum Experience Required :
  • Minimum 2-3 years of equivalent experience
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
We are Thermodyne Boilers, Steam Boiler Manufacturer, is one of the top 10 Industrial Steam Boiler Manufacturing Company in India. Thermodyne has expertise in manufacturing ☆ Baby Boilers, Small Boilers, Thermic Fluid Heaters, Air Heaters, Hot Water Boilers and Waste Heat Recovery systems in India. Our Thermal Energy and ☆ Boiler Consultants are expert in Thermal Energy savings. Our Boiler and Thermal Power House and Boiler Plant Consultancy Services are popular among steam processing companies and thermal power companies in India and Other Countries around the globe.☆ Being One of the Top 10 Boiler Manufacturer, we have responsibility to deliver and manufacture Top Steam Boilers for Our Clients.☆Contact our sales team for custom Steam Boilers.'
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