Technovision Energy Private Limited jobs - Service Engineering

We are a Pune based MSME registered small scale industry dealing in power electronics with products like online UPS, Servo stabilizers, automatic voltage regulator, isolation transformers, inverters, CVT, etc.

Selected interns day-to-day responsibilities include:

1. Work on the maintenance and correction of products that have been sold
2. Offer off-site corrective and preventive maintenance as well as other after-sales technical support solutions
3. Interact with customers to provide information and procedures to address the inquiries, concerns and requests to their products and services
4. Respond to customer complaints; evaluate and resolve problems of the customer; assist in installing the equipment
5. Analyze inspects and reviews findings to determine the solution to the problem that the customer demands
6. Work alongside with technical sales engineers; offers customer training for the product; repairs, tests and maintains equipment
7. Monitor performance of the product, maintain product manuals; provides customers with regular reports and feedback on their service requests; develop and maintain relations with customers
8. Report common complaints of customers to top management in order to address the situation for future reference, make recommendations to maintenance technicians
9. Offer feedback on product development, features and functions

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