Team Computers Private Limited jobs - Service executive

Service Executive

Team Computers Private Limited
experience Fresher
salary Salary not disclosed
qualification
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Posted: 20 Days ago
Views: 0
Applications: 0
Openings: 1

Job Description

Key Responsibilities:
  • Coordinate service requests from clients and assign them to appropriate technicians
  • Assign incoming service calls to engineers based on their skills and availability
  • Monitor the progress of service requests and ensure timely resolution
  • Communicate with clients to provide updates on the status of their service requests
  • Handle customer inquiries and concerns in a professional and courteous manner
  • Maintain accurate records of service requests, including details of the issue and resolution
  • Vendor Management 
  • Analyse customer information and needs to improve customer relationships and experience
  • Support the implementation of appropriate customer service channels and solutions for managing customers' concerns
  • Provide feedback and suggestions on how to improve processes


Job Particulars

Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1595492
Job Category Tech Support
Locality Address Bhikaji Cama Place
StateDelhi
Country India

About Company

Team Computers Private Limited
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