Service Management

For a client of TeamLease Services Ltd

2 to 5 Years

BE/B.Tech

Service Management

Gurgaon

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Posted on 12 Jun 19

Job DescriptionLast Date 11 Aug 19

• Technical support, Fault Management and coordination for the WAN and LAN connectivity.

• Troubleshooting BGP, OSPF and EIGRP.

• IP assignment and port patching and configuration for new network equipment’s and update in database.

• Troubleshooting High Latency issue with the help of Solarwinds, NNM and trace the user and sites who are generating the traffic. Minimized down time by monitoring network health and power usage with SolarWinds, SCOM, HPSIM etc.

• Prepare and analyse monthly reports of links utilization and tickets

• Coordinating with different teams as well as with ISP for resolving various issues related to LAN/WAN Network.

• Creating Impact Analysis for Changes.

• Coordinating with users for network related issues.

• Support Major Incident Team in high priority incident in P1 and P2 scenarios along with sending out outage notifications in P1/P2 scenarios and to send Change outage notifications as well.

• Monitoring and supporting critical managed network elements using real-time alarming of network fault notification, interfacing with network vendors to fix circuit issues, and initiating, updating, tracking and closing trouble tickets.

Job Role

Others

Job Type

Full Time

Interview Type

Company Description

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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