Service Network Engineers jobs in HyderabadBangaloreChennai at SUMO GROUP OF COMPANIES

Dear All,

Greetings from Sumo Technologies Pvt Ltd.

We are Hiring for a Service & Network Engineers!!

Qualification - Any Graduate

Experience – 2-5 years

Please find the Details below for your reference

JOB SUMMARY

You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT trouble shooting.

Candidate with Sales Experience or Background would be an added advantage.

JOB Description

Key responsibilities

· CLIENT SERVICING

· TROUBLESHOOTING

· INSTALLATION

· UPGRADATION

· MAINTENANCE

· NETWORKING

· MARKETING

ROLES AND DAILY JOB TASKS:

Responding to client support requests.

Contacting clients to find out the nature of the problem.

Traveling to the client’s location or connecting via a remote link.

Troubleshooting hardware and software issues.

Installing and maintaining hardware and computer peripherals.

Installing and upgrading operating systems and computer software.

Troubleshooting networking and connection issues.

Advising on software or hardware upgrades.

Providing basic training in computer operation and management.Completing job reports and ordering supplies.

Sumo Technologies Started in the year 1994 when the IT industry in India was still burgeoning, we saw that a large number of companies found it difficult to optimize their operations efficiently and this resulted in ramp up time which also impacted man hours. Sometimes new employees had to even wait for a week or two before they were fully operational simply because systems were not available and had to be procured resulting in lead times which not only impacted revenue but also resulted in serious impacts on the employees perception of the organization which in turn affected employee morale as well.