Service Now Developer jobs in Chennai at IndiaIndia

Introduction

As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment.
The success of IBM is in your hands as you transform vital business needs into code and drive innovation.
Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems.
You will have access to the latest education, tools and technology, and a limitless career path with the world s technology leader. Come to IBM and make a global impact!

Your Role and Responsibilities

Working closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions that are aligned with business and IT strategies.
Gathering and documenting user and process requirements, functional requirements, and developing technical requirements.
Developing workflow customizations, and supporting the Service transformation teams.
The SME should assume other roles as needed i.e. Business Analyst, Interim Project Manager, Admin/Developer, and tester as required.

Responsibilities

Responsible for coding, testing, implementing, maintaining, and supporting changes in the application. The ServiceNow SME will be responsible for core system configuration.
Implementation of ServiceNow
Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow
Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
Identify system deficiencies and recommend solutions
Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
Ensure tool configuration consistency across development, QA, and production environments
Participate in ongoing production support and end user support.

Required Technical and Professional Expertise

Minimum 5+ years of overall IT experience with relevant experience of 4 years in IT architecture
In-depth understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog)
Hands-on experience in implementing, configuring and customizing Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
Ability Demonstrate knowledge of JavaScripts
Proficient in integration of disparate systems using SOAP and REST APIs along with scripted Webservices
Working knowledge of Mid-Server Configuration to facilitate REST calls CMDB configuration and integration
Proven experience in custom application development along with client Side and server-side scripting along with flow designer
Expertise in developing workflows, business rules, UI Pages, UI actions and catalog
In-depth knowledge of UI design and strong UI programming skills along with Service Portal configuration and Reporting and Analytics

Preferred Technical And Professional Expertise

Preferred knowledge of CMDB and Domain Separation
Servicenow Admin Certification / Servicenow Implementation Certification preferred
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications