Diverse Lynx jobs - SERVICE NOW

SERVICE NOW

Diverse Lynx
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 0
Applications: 1
Openings: 1

Job Description


  • Worked on escalated issue of L1 and resolve in timely manner
  • To provide Service Request and IMAC (Install, Move, Add and Change) services for requests logged inServiceNow
  • To provide effective communication for all types of incident and request ensuring that the users are always informed of progress
  • To act as thesingle point ofcontact for all IT related incidents logged inServiceNow, delivering high quality support across all key applications, networks and desktops/laptops
  • Participates in maintaining licensing information for all corporate desktop applications and operating systems using established process
  • Provide support to the service desk team on network and infrastructure issues
  • Develop, test and maintain documented systems procedures/work instructions train end users
  • Hands on experience in SQL.
  • Sounds knowledge of bug tracking tools such as IRA, Bugzilla.

  • Job Particulars

    Who can applyFreshers and Experienced (0 to 3 Years )
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id453594
    Job Category Diploma
    StateHaryana
    Country India

    About Company

    Diverse Lynx
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