Techspawn solutions jobs - Servicenow Developer

Department: Pune IT Digital Development Group:  Corporate Information Technology    

DESCRIPTION:
As a Servicenow developer at Kohler Co., you will work across cross-functional teams in support of Kohler IT’s new strategic push into digital and modernized infrastructure and architecture.  You will serve as a key contact point between groups, ensuring that the overall platform decisions and architecture are coordinated and built in as efficient manner as possible. You will work with IT leadership to design & develop integration strategies and layers and convert these decisions into technical solutions.  You will ensure standards are followed, working with, for example, the Kohler IT EAO to ensure the architecture approved is consistent and secure with Kohler standards.   

TECHNICAL SKILLS:·        

• Maintain existing ServiceNow modules to support the business and IT Service Management practices. 
• Work with a team of ServiceNow Developers and Business Analysts in an Agile Software Development environment.
• Implement additional ServiceNow modules, as they are procured.
• Adhere to standards for implementations in ServiceNow to ensure consistency and supportability of customizations.
• Perform platform upgrades and review of key update sets.
• Develop test cases for functional and regression testing and execute them as part of any ServiceNow platform or module upgrade/change.
• Drive the improvement of our ServiceNow implementation and service offerings based on user feedback.
• Create custom workflows to support business processes.
• Perform data imports.
• Create integrations and process automation using ServiceNow Orchestration.
• Administer/maintain API and data integration processes between ServiceNow and other services.
• Create and maintain ServiceNow Business Rules and Metrics.
• Create and maintain Service Catalog Items and Knowledge Bases.
• Work with ServiceNow and other vendors.
• Build New applications on the platform.  

KEY COMPETENCIES 

• 5+ years working as a ServiceNow developer (Must Have).
• Expertise with JavaScript (Must Have)
• Experience with developments over ITSM, MyIT, PPM (Must Have)
• Experience in building new REST API integrations with ServiceNow (Must Have)
• Asset Management, CMDB, Agent Workspace Configuration, ATF, SPD (Great to Have) ·        Proficient in AngularJS, and HTML (Nice to Have)
• Servicenow Certifications (Nice to Have)   

EDUCATION AND EXPERIENCE REQUIREMENTS'

• Bachelor's degree in Computer Science or related field or equivalent work experience
• ITIL/ITSM experience.
• Strong interpersonal and communication skills with the ability to be persuasive yet diplomatic.