ServiceNow Solution Architect

Siemens Technology and Services Private Limited
Experience : 0 to 3 Years
Education : Other Course
Job Role : Others
Posted on 26 Feb 20
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Job DescriptionLast Date 26 Apr 20
• The ServiceNow Solution Architect is responsible for recommending and developing technical solutions on the ServiceNow platform to satisfy the business needs in area of customer service management. • The ideal candidate must be adhere to good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process Users • Experience in Integrating ServiceNow with other systems using Standard protocols • Manage customer expectations and solutions & drive customer calls individually • Support other developers in their work to integrate existing systems with ServiceNow • Drive internal improvement initiatives for ServiceNow practice to improve quality and efficiency • Support business process owners in configuring the platform • Provide best practice while designing solutions and developing at platform and code level • Perform necessary development to support the needs of the users • Module Expertise & Solution consulting on CSM (ServiceNow) - Customer Service Module • Exposure in solution in SCM (Preferable). • Must have working experience in Latest versions of ServiceNow like Madrid & New-York. Key Skills: • Minimum 6 years of technical/architecture role with hands-on experience on implementation of application in Customer Service Management, Field Service Management , Visual Workflow and Automation. • Must have worked on at least one implementation project on CSM. • Experience in following Products of ServiceNow would be an added advantage ITOM - Discovery, Orchestration, Event Management ITBM - Performance Analytics, Software Asset Management ITSM - CMDB, Change, Incident, Problem, Knowledge, Service Catalog • Must be ServiceNow Admin Certified / ServiceNow Implementation specialist Certified (Preferred Module : CSM) • Solution Consulting and Designing in cross technology platforms. • Experience and knowledge of web based development languages specifically JavaScript, Ajax • Knowledge on ASP, ASP.Net, VB.Net, Excel Macros, Access Macros, SQL, SSIS • Knowledge on Angular JS, CSS, HTML, PERL would be an added advantage • Knowledge in Scripting & Web Development. • Good hands on experience on ServiceNow integration with other application/system Using SOAP, REST • Experiencing on Discovery and Orchestration would be an added advantage • Excellent attention to details, ability to multitask, and effective time management skills • Experience of implementation of best practices where ITSM tools technologies are applicable • Deep knowledge of ITSM Framework and ITIL • Excellent communication skills; Verbal communication skills in Japanese would be an added advantage • Flexibility to travel to Japan Organization: Siemens Healthineers Company: Siemens Healthcare Private Limited Experience Level: Mid-level Professional Job Type: Full-time
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Siemens India is a technology powerhouse that has stood for engineering excellence, innovation, quality and reliability. The company focuses on the areas of electrification, automation and digitalization. It is one of the leading producers of energy-efficient, resource-saving technologies; combined cycle turbines for power generation; and power transmission solutions. Siemens is a pioneer in infrastructure solutions and automation and software solutions for industry. The company is also a leading supplier of medical imaging equipment – such as computed tomography and magnetic resonance imaging systems – and a leader in laboratory diagnostics as well as clinical IT. At the end of September 2016, Siemens India had around 16,000 employees (Number of employees is 16,000 including all group companies of Siemens in India). Siemens Limited, in which Siemens AG holds 75% of the capital, is the flagship listed company of Siemens AG in India.
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