Pride Technologies India jobs - ServiceNow Support

ServiceNow Support

Pride Technologies India
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 0
Applications: 1
Openings: 1

Job Description

Job Description

Hi ,

Please go through the company and JD,let me know if you have any reference _' Leading banking domain ' for ' ServiceNow Support' role at Mumbai,Malad

Exp: 2-6 Years

Notice Period : 1 Month and below

Location :Chennai/Mumbai

Jd
  • Provide L1 & L2 support on ServiceNow IRM & SecOps solutions
  • Assist internal BNPP users, answer users questions, identify and report defects
  • Performs routine maintenance to include performance monitoring and error identification/remediation
  • Analyzing and resolving L1-L3 tickets on a daily basis
  • Ticket creation and documentation, troubleshooting issues
  • Manages Update Set creation and migration
  • Schedules and verifies instance clones
  • Leads ServiceNow upgrade planning and execution with the Change Manager
  • Participation on handover meetings DEV OPS (part of release)
  • Collaboration with the implementation team, Platform team, L3 & L4 support and other internal IT departments
Technical & Behavioral Competencies
  • Good understanding of ServiceNow modules: Platform, Application/Integration, Event, ITSM, IRM, SecOps
  • Databases understanding (MySQL knowledge preferred, Oracle SQL)
  • XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP
  • 2 years experience in L2, L3 support


Job Particulars

Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id462690
StateTamil Nadu
Country India

About Company

Pride Technologies India
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