Services Operations Trainee

A Client of TeamLease Skills University
Experience : 0 to 1 Years
Per Month: Rs. 12,000 - Rs. 16,000
Posted on 14 Jun 20
Job is expired
Job DescriptionLast Date 13 Aug 20

Dear Candidates,

We have opening for a Leading Water Purifier Company based out at Lal Tapper Dehradun Our client is looking for Candidates with ITI any Trade & 12th pass out

The Selected Candidate will be deployed as a NEEM Trainee through TeamLease Skills University and will get Stipend of Rs8500 Per Month(In hand) They will covered Under necessary Insurance policy

Job Role in little detail

JOB TITLE: BPST - Service 

DIVISION: Service Operations



  • Maintaining 6 Calls Per Day Productivity
  • 85% Attendance to be maintained per month 
  • Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day]
  • Documentation of all activities on field as per company process 
  • To raise the bill as per MRP of spares and ensure the payment collected from customers are submitted to BP same day
  • Renew Annual Maintenance Contract from In Warranty & In Contract customer 30 days prior to end date of Warranty/ Contract
  • Follow up with customer who have not renewed Annual Maintenance Contract (AMC) and renew the same and update feedback in case AMC is not taken 
  • Update customer feedback in mobile app or in SRAF / History card as the case applicable 
  • Update customer contact details like mobile ,Email IDs and validate existing mobile number on every transaction with customer
  • To Sell Attachments (for better performance of the unit)like Pump Attachment, Pressure Reducing Valve, Iron Remover, Ironil, Miracle (Heavy Metal remover) etc
  • To complete the activity in Mobile after job completion For spares requirement also, Technician has to raise indent
  • Report to BP office in the evening and submit tool kit with spares and documents to BP including defective spares
  • Drop door lock card at the door in case if customer is not at home during any visit 

Interest Person Share your updated Resume gauravmittal@teamleasecom


Gaurav Mittal


Job Type : Apprenticeship
Company Description
India’s First Vocational Skills University, TeamLease Skills University (TLSU) is co-located within the ITI Tarsali campus at Vadodara and is a PPP with Department of Labour and Employment, Government of Gujarat. Increasing level of unemployment complemented by a weak education and skill level made it imperative for us to set up a higher education institution that addresses the needs of all employers.
Job is expired
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