Sharepoint Administration jobs in Noida at Globex Digital Solutions Pvt. Ltd

Sharepoint Administration

5 - 9 Years

Delhi NCR, Noida

Roles and Responsibilities :

Service requests and Incident management, in accordance with customer SLAs
Investigate and analyse incidents raised by clients
Troubleshoot and resolve SharePoint issues
Respond to Major Incidents promptly and with a sense of urgency
Ensure all requests are closed off with timely communication to clients with resolution
Develop a code or configuration change where required to support applications
Responsible for on-going support, management and maintenance for SharePoint
Customer centric prompt and effective action when dealing with client requests, questions and concerns Daily maintenance checks
Ensure high levels of system availability, capacity, reliability, data integrity, security and performance are maintained
Proactively perform required system monitoring, alert/event response
Proactively identify, analyse and resolve problems to optimise systems and minimise risk, document work-arounds and implement changes as and when required
Provide capacity management plans and recommendations Support work
Maintenance/upgrade of SharePoint and backend SQL environment
Monitoring of systems
Liaising with 3rd party vendors as and when required
Carry out and/or participate in SharePoint and related infrastructure projects
Timely and accurate documentation of work performed, to the stand required and sing the systems, processes and /or methods specified - including system documentation and technical reports
Compile Post Incident Review reports with comprehensive detail and in the time frame required Change requests
As clients raise new requests for changes or addition of new features to an application, such changes need to be understood, documented and estimated for the project to be scoped appropriately.

Being customer centric company, we try to keep everything simple and transparent. We apply strategic thinking and practicality to each of our assignments, with the goal of delivering success for our client’s & resource’s.