Amazon jobs - Shipping Delivery Support Associate

Shipping Delivery Support Associate

Amazon
experience 0 to3 Years
salary Salary not disclosed
Posted: 4 Years ago
Views:
Applications:
Openings: 1

Job Description

Job Description

A Shipping and Delivery Support team facilitates flow of information between different stakeholders (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates) and resolves any potential issues that impacts customer experience and delivery performance.

A SDS Associate provides timely resolution to the issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (over phone or email). An ideal candidate should be able to understand the issue and be able to drive Customer Experience without compromising on time. 

Basic Qualifications
Graduation/10 +2 in any specialization from a recognized university.

Excellent communication skills (written and verbal) in English language.
Ability to communicate correctly and clearly with all customers
Good comprehension skills – ability to clearly understand and state the issues customers present

Demonstrates an ability to successfully navigate websites

Self-disciplined, detail oriented and willing to work in night shifts
Team player, flexible per business requirement, ability to quickly learn & successfully adapt in dynamic environment

Job Description :A Shipping and Delivery Support team facilitates flow of information between different stakeholders (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates) and resolves any potential issues that

Experience: 2.00-5.00 Years


Job Particulars

Role 
Who can apply Freshers and Experienced (0 to3 Years )
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 448269
Job Category Tech Support
State West Bengal
Country India

About Company

Amazon
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